Terms of Service

Introduction

This website is operated by ANCIECHO. Throughout the site, the terms “we,” “us,” and “our” refer to ANCIECHO.

By visiting our website and purchasing products from us, you agree to be bound by the following Terms of Service, including any additional terms, conditions, and policies referenced herein. These Terms apply to all users of the website, including visitors, customers, and contributors.

Please read these Terms carefully before accessing or using our website. If you do not agree with any part of these Terms, you may not access this website or use our services.

Use of Our Website

You agree to use our website only for lawful purposes and in accordance with these Terms.

You must not use our website for any illegal, unauthorized, or harmful activities, including but not limited to violating intellectual property rights, transmitting harmful content, attempting to interfere with website security, or accessing restricted areas without permission.

By using our website, you confirm that you are legally capable of entering into a binding agreement.

You agree to provide accurate and complete information when placing an order, including your name, email address, shipping address, and payment details. You are responsible for keeping your information updated.

General Conditions

We reserve the right to refuse service to anyone for any reason at any time.

We may update, modify, suspend, or discontinue any part of our website, products, or services without prior notice.

We reserve the right to update these Terms from time to time. Your continued use of our website after changes are posted means you accept the updated Terms.

Products and Services

All products available on our website are subject to availability.

ANCIECHO specializes in handcrafted ceramic planters and artistic home décor products. Due to the handmade nature of our products, slight variations in color, texture, size, and finish may occur. These unique details are part of the character and craftsmanship of each piece.

We make every effort to display product colors and details as accurately as possible. However, actual colors may vary slightly depending on your screen settings and lighting conditions.

We reserve the right to limit product quantities, discontinue products, or refuse any order at our discretion.

Product prices may change without notice.

Orders

We reserve the right to cancel or refuse any order, including orders that appear to be fraudulent, unauthorized, or placed for resale purposes without approval.

If an order is canceled after payment has been processed, we will provide a full refund according to our refund policy.

Please carefully review your order details before completing your purchase.

Third-Party Links

Our website may contain links to third-party websites for your convenience.

We do not control, monitor, or guarantee the accuracy, content, or services provided by third-party websites. Accessing third-party websites is done at your own risk.

ANCIECHO is not responsible for any damages or issues resulting from your use of third-party websites.

Customer Reviews and Feedback

If you submit reviews, comments, images, or other content to our website, you agree that:

Your content does not violate any third-party rights.
Your content is accurate and lawful.
Your content does not contain harmful software, offensive material, or misleading information.

By submitting content, you grant ANCIECHO permission to use, modify, publish, and display such content for brand promotion and marketing purposes.

We reserve the right to remove content that we consider inappropriate, offensive, or inconsistent with our brand values.

Personal Information

Your submission of personal information through our website is governed by our Privacy Policy.

Please review our Privacy Policy to understand how we collect, use, and protect your information.

Errors and Accuracy of Information

We strive to provide accurate information on our website. However, occasional errors, inaccuracies, or omissions may occur.

We reserve the right to correct any errors, update product information, change prices, or modify product availability at any time without prior notice.

ANCIECHO is not obligated to update all information unless required by applicable law.

Disclaimer

Your use of our website is at your own risk.

Our website and all products are provided on an “as available” and “as is” basis without warranties of any kind, either express or implied.

While we strive to provide high-quality products and reliable services, we do not guarantee that:

The website will always operate without interruption.
Product information will always be completely accurate.
Any errors will always be corrected immediately.

ANCIECHO shall not be liable for any indirect, incidental, or consequential damages resulting from your use of our website or products.

Indemnification

You agree to defend, indemnify, and hold harmless ANCIECHO, its affiliates, employees, partners, and service providers from any claims, damages, losses, liabilities, or expenses arising from:

Your violation of these Terms.
Your misuse of our website.
Your violation of any law or third-party rights.

Entire Agreement

These Terms of Service, together with our Privacy Policy and other policies published on this website, represent the complete agreement between you and ANCIECHO regarding your use of our website and services.